Digital advisory services

Customer experiences and effective communications underpin every aspect of our work. This means we put the customer at the heart of every initiative and ensure solutions will meet customer expectations, if not exceed them.

Digital technology and delivery

We believe digital is an evolution of your business, not a transformation. We'll work with your team to create a digital vision that delivers business and customer value. Digital Manifesto will help to define a clear business problem and then propose appropriate digital options for the solution. We’ll also define the success metrics for an initiative so its impact can be measured. We can translate between technology and business teams to ensure everyone’s on the same page before a project begins and during delivery.

 

Digital delivery services:

  • Defining the scope of a project, ensuring it addresses business and customer needs

  • Providing leadership, advice and governance

  • Translating complex technical and digital concepts for business stakeholders

  • Briefing and selecting vendors

  • Performance management

Digital technology services

  • Monitoring the performance of an initiative

  • Content management system implementation and strategic practice 

  • Analytics and data

  • Cyber security

  • Advising on the most strategically appropriate digital experience (ie, responsive v native app development)

 

Operational advisory services

  • Establishing digital centres of excellence to ensure ongoing value and innovation

  • Managing digital projects and programmes to successful implementation

  • Identifying the necessary operational changes and improvements to support ongoing digital success in an organisation 

  • ​Leading Agile delivery teams and advising on best practice

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